Why patients sometimes switch pharmacies
There are many reasons someone might look for a different compounding pharmacy. Some are searching for better communication or faster turnaround. Others are following a providers’ recommendation who has established a relationship with a specific pharmacy.
In some cases, a patient may need a medication formulation that requires a particular specialty or licensed state to dispense or access to specialized formulations (custom doses, allergen-free options, unique forms like liquids, creams, or troches).
Whatever the reason, you have options, and the process is simpler than most people expect.
Step-by-step: how to switch:
1 | Talk to your provider first Because compounded medications require a valid prescription from a licensed healthcare provider, the easiest way to switch is to let your provider know. They can send a new prescription directly to Avrio Pharmacy. Many providers are already familiar with the process. |
2 | Ask your provider to send the prescription directly Your provider can contact Avrio by fax, phone, or through an EMR integration. This is often the fastest path and requires nothing extra from you. |
3 | Bring in a hard copy If you have a valid paper prescription, you can bring it directly to our Scottsdale location. Our team will get it entered and reach out if anything else is needed. Due to the complexity of compounding medications, and the fact that most cannot be ready the same day, we only recommend this option if you don’t mind dropping off the prescription and then coming back to pick it up a few business days later once it is ready. |
4 | Call us and we can help Not sure where to start? Give us a call! Our team can walk you through what is needed and, if appropriate, reach out to your provider’s office on your behalf to coordinate the transfer. |
Heads Up: Unlike most commercially manufactured medications, compounded prescriptions often cannot be transferred between pharmacies in the same way standard retail prescriptions can. In many cases, a new prescription from your provider is the simplest and fastest option.
Ways providers can send prescriptions to Avrio:
EMR Integration Send directly from your practice system electronically (ERx) | Fax 480-270-6701 |
Phone 480-270-6700 | Hard Copy Bring it into our Scottsdale location |
Pickup or shipping
If you are local to the Scottsdale, Arizona area, you are welcome to pick up at our pharmacy. If you are in another state where Avrio is licensed to dispense, we can ship directly to you. Give us a call or visit avriorx.com/licensed-states to confirm whether we are licensed in your state.
A note for veterinary patients
Switching pharmacies for a pet’s compounded medication works the same way. The veterinarian would need to send a new prescription to Avrio. If your pet is already on a compounded medication from another pharmacy and your vet is open to exploring options, we are happy to connect with their office directly.
Get In Touch
Phone 480-270-6700 | Fax 480-270-6701 | Pickup Scottsdale, AZ | Shipping Licensed states |
Disclaimer
This content is for informational purposes only and is not a substitute for professional medical or veterinary advice. Compounded medications are prepared pursuant to a valid prescription from a licensed healthcare provider. Dosage, administration, and suitability depend on the patient’s specific condition, size, and health status. Always consult a licensed provider before starting, stopping, or changing any treatment. Avrio Pharmacy provides compounded medications only with a valid prescription.