Explore Our FAQs!
Your provider can call or fax a prescription to us. Or, if they provide a hard copy, you can drop it off at the pharmacy and we will start the intake process.
Prescriptions can be picked up at our convenient location in north Scottsdale off of the 101, or we can ship the medication directly to you. Overnight options available for an additional fee, contact the pharmacy for more information.
If you provide us with the other pharmacy’s name, phone number, and your prescription medication details, one of our pharmacists will contact and transfer the prescription (and any remaining refills) to Avrio Pharmacy.
Pricing for compounded medications may vary between different products, dosage forms, and the number of ingredients used in the final dosage form. Contact the pharmacy for information on pricing your compounded medication.
The majority of prescription insurance benefit managers do not cover compounded medications. We are happy to provide all prescription medication details to the patient if they would like to try and pursue direct reimbursement from their insurance. Please ask a customer service representative at the time of placing your order for an insurance form.
Medications can be refilled by calling and speaking to our staff, by using our automated phone refill system, or by going to our website and clicking on the refill rx button (which prompts you to create an account before first use). Do not enter any leading letters or zeros at the start of the prescription number when refilling.
Compounding pharmacies are allowed by the FDA to create patient-specific medications that don’t exist commercially. For example, patients may be allergic to the inactive ingredients in commercially available medications and a compounding pharmacy will make the appropriate dosage form to prevent allergies or intolerances to inactive ingredients such as dyes, binders, and sugars. Medications are compounded and tailored to the specific and unique medical needs of each patient.
Avrio Pharmacy is actively working to help patients across the entire United States. Click here to see a list of the states we are currently shipping to.
